On this page you will find information about the payment methods we accept, return conditions and how to make a return.
Payment methods:
We accept the following payment methods:
Ticket office:
Credit/debit card (Visa, Mastercard, American Express)
Payment in cash
Wire transfer
There are no additional charges for using any payment method.
Benidorm Palace Restaurant:
Credit/debit card (Visa, Mastercard, American Express)
Payment in cash
There are no additional charges for using any payment method.
Web:
Credit/debit card (Visa, Mastercard, American Express)
There are no additional charges for using any payment method.
Payment process:
To place an order, select the products you want to purchase and add them to the cart.
Follow the on-screen instructions to complete the payment process.
You will receive a confirmation email once your order has been processed.
Security:
Your safety is our priority. We use SSL encryption technology to protect your payment details.
Return conditions:
You can return any ticket purchased 24 hours before the expiration date.
Tickets must be in perfect condition.
To make a return, contact us through our customer service email info@benidormpalace.com, our phone number 96 585 16 60 or at the Benidorm Palace box office.
The refund will be made with the same payment method used for the purchase within 10 days of the return request.
-If you attend an event not organized by Bepature s.l. the return conditions are established by the promoter and can be consulted on the promoter's return conditions page.
We hope this information is useful to you.